Privacy Policy

DomainContext Privacy Policy

This document describes the Privacy Policy of DomainContext, Inc. domain name registration service ("Service"). The Service is made available subject to this Privacy Policy.  By using the Service, you agree, without limitation or qualification, to be bound by this Privacy Policy.  This Policy puts you, the individual, in control of how your personal information is processed. You have our promise that we will not electronically process your personal information in any way that is incompatible with this Policy. This policy may be updated from periodically, so please be sure to check for the latest version.


Domaincontext secures your personal information from unauthorized access, use or disclosure.

Domaincontext secures the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number or personal data) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

DomainContext does not sell, rent or lease your personal information to other third party companies.


What information is collected?

When opening an account, the Service collects from you:

  • e-mail address;

Additionally, if you are willing to register RU/SU/RF domains through the Service, the following information is required:

  • full name;
  • passport or other ID document data;
  • birth date;
  • mailing address;
  • phone number;
  • fax number.

We collect this information because it may be necessary to contact you about your account. Also, if you are registering a domain name, this information is required by ICANN and various domain registries.

In addition, when you open an account, the Service asks you to create a password.  The Service uses your email as a login, and uses your password for verification of your identity only.

If you are placing an order or logging in to your customer account, the Service may log your IP address as a security measure.  If you purchase digital (SSL) certificate services, the Service also collects information about your subject domain name registration.

If you submit a complaint to us about our Service or about any one of our customers, the Service collects your name and contact information, which may be used in our investigation.

What information is shared?

The Service does not share your information with any external third parties except when absolutely necessary, as listed here in this Privacy Policy, or when authorized by you. We do not sell information to mailing lists, or send advertisements on behalf of other companies.

If you are registering a gTLD domain name, your contact information will be listed on the public Whois service.  This listing is required by ICANN and other domain zone registries.  Further, ICANN requires the Service to submit your contact information and personal data associated with your domain name registration to an ICANN-approved third party data escrow service provider, such as Iron Mountain Digital.  In addition, the central registries require the Service to submit to them your contact information and personal data associated with your domain registration. 

If you are registering RU/SU/RF domain name, your email will be listed on the public Whois service.  This listing is required by Coordination Center for RU and SU TLD (CCTLD), and by The Foundation Internet Development (FID.SU) (for SU domain names). Also in this case your contact information is shared with RU/RF and SU registrars, Reggi Business Ltd. and NIC.RU respectively.

When placing any order, we submit your billing information to the payment processor. 

If you are purchasing a digital (SSL) certificate, all information that you provide us that forms the content of a digital certificate will be "published" on the internet.  Publication of digital certificates in an accessible location (a repository) is an integral part of enabling the widespread use of digital certificates.  Your digital certificate will be published in our repository, or that of the providing vendor, so that a third party may access, review, and rely upon your digital certificate.  You should have no expectation of privacy regarding the content of your digital certificate.  The exact information that appears in a digital certificate varies depending on the type of certificate you purchase.  Generally, this information includes your name or company name, the subject domain name, country, status of certificate validity, and dates of certificate validity.

The Service is a reseller of the site building software, offered on its website.  If you purchase site building software through the Service, you should be aware that we are required to share your name and contact information with the vendor for whom we are a reseller.

If you submit a complaint to us about our Service or about any one of our customers, the Service reserves the right to share your name and contact information with the party against whom you are lodging the complaint, with a law enforcement agency, or with a third party during the course of a legal or administrative proceeding, as we deem necessary in our sole discretion.

Though the Service makes every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on us.

What emails and postal mails will you send me?

We send emails updating you on the status of your order. We may email you a renewal notice if a domain or service is about to expire. We may email you about a matter directly concerning your account. We may email you if we update a policy that affects your account. If you registered a domain name, we will send you an email once a year to remind you to update your contact information, as required by ICANN and CCTLD.  We may also send you a DomainContext newsletter periodically about the news of the service.

Do you use "cookies"?

The Service uses cookies. A cookie is a piece of data stored on the user's computer tied to information about the user. We use cookies to remember where you are in our web site, and to collect anonymous traffic data in order to help us improve our web site.  For example, by setting a cookie when you sign into your account, we know that you are an authorized user.  If you reject or disable the cookie, you will not be able to enter the account area of the site, and some pages on our web site may not work properly.